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Smith.ai alternative

A Smith.ai alternative that answers every channel, not just the phone.

Smith.ai answers calls by the call. Naamo answers calls, texts, WhatsApp, Instagram, Messenger, web chat and email in one inbox, books into your calendar, and lets you take over any conversation. From $379 a month, $50 free to start.

Talk to it in your browser (it will ask to use your microphone; you can type instead), or call +1 (463) 240-1696.

What you get with Naamo
01Every channel answered by one agent, in one inbox, with every conversation on the record.
02Appointments booked, rescheduled and confirmed on the call or in the chat.
03Takeover in one click, with the summary, so your own team is the human when one is needed.
04A coworker in Slack or Teams for the office work, from the same credits.

An example conversation; names and prices are illustrative.

Side by side
With NaamoNaamoSmith.ai
Calls answered and booked by AIYesYes
Texts, WhatsApp, Instagram, Messenger, email in the same inboxYesPartlycalls, with text follow-ups
Take over any conversation yourselfYesPartlycall transfer
Every conversation reviewed and on the recordYesNo
Coworker in Slack / TeamsYesNo
PricingCredits for what it does, no seatsPer call, in tiers with overages
Entry price$379 a month$150 a month
Free to start$50 in credits, every feature, no card25 calls a month
What a typical month costs
Naamo
about $530
1,800 call minutes at about 120 credits a minute plus 2,000 messages, about 270,000 credits; 500 credits is $1. Calls, messages and the coworker share one pool. No seats.
Smith.ai
about $1,150
Their $500 plan covers 300 calls; the other 300 at about $2.17 each in overage. Estimated from their published tiers.

A 10-person business: 600 calls a month averaging 3 minutes, 2,000 inbound messages. Annual prices where that is the default; Meta's WhatsApp fees and phone taxes left out for everyone; Naamo's per-message credits are a typical figure. Smith.ai prices read from their pricing page on 8 October 2026; Smith.ai is a trademark of its owner, not affiliated with Naamo. Corrections: [email protected].

And a coworker in Slack or Microsoft Teams

Ask in plain words. Reports, decks, drafts and follow-ups, with approval before anything goes out.

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