Naamo for private practices — dental, chiropractic, primary care, physical therapy, med spas
The AI front desk for private practices.
Never miss a patient again. Naamo answers every call, text, and message in seconds — booking appointments, sending reminders, and following up automatically, 24/7, even when your office is closed.
Private practicesvia Phone call · Naamo
● Live
The front desk
What Naamo does for a private practice.
Most bots answer questions. Naamo runs the front desk — answers every call and message, books into your calendar, reminds, follows up, and hands over to a person when it should.
Answers every call
Phone, text, WhatsApp, web chat, Instagram DM
Books every visit
Your own calendar, right provider, right length, confirmation sent
Reminds & refills
Reminders, replies taken, no-shows offered a new time, waitlist
Answers the practical questions
Hours, parking, what to bring, insurance accepted, published prices
Hands over when it matters
Anything clinical, anyone who asks, anything unusual — with the whole conversation
What the front desk is up against
The new patient
Hit voicemail? They book with the next practice. Get a time on the first call? They stay.
The no-show
Confirmed and reminded, the appointment is kept. Left to memory, the chair sits empty.
The front desk
Every "are you open Saturday?" a person answers is a patient at the counter kept waiting.
Answers every call
AI Phone Front Desk
Naamo picks up on the first ring — books, reschedules and answers the practical questions in your practice's name, 24/7. Anything clinical goes to your staff.
Books on the callAfter hoursTransfers to a personKeeps your number
9:41●●● ▮
00:38
Brightwater Dental
Naamo · AI front desk
mutekeypadaudio+add callcontactsnotes
Patient00:14
"Hi, it's Tom Novak. I need a cleaning, and I think I'm due for x-rays."
Naamo · AI00:28
"Happy to help, Tom. Your last visit was in April, so a cleaning with bitewings fits. Dr. Lindqvist has Thursday 10:00 AM or Friday 2:30 PM — which works?"
Call insights00:38 total
▶
0.8 s latency English Intent · Book cleaning Booked Thu 10:00 AM
Bookings & reminders
Calendar on Autopilot
Every booking lands on your own calendar — right provider, right length — with the confirmation and the reminder sent for you.
Google & MicrosoftConfirmationsRemindersSix-month recalls
Dr. Lindqvist · this weekGoogle Calendar · synced
Mon
Tue
Wed
Thu10:00 AM Tom · Cleaning
Fri3:00 PM New patient
Booked
Thursday 10:00 AM · Cleaning Dr. Lindqvist · 30 min · Tom Novak
Confirmation texted Reminder Wed 10:00 AM
Recall
63 patients due for a six-month cleaning. Recall texts sent · 11 booked so far.
Reminder · Wednesday 10:00 AM
"Hi Tom, see you tomorrow at 10:00 AM for your cleaning with Dr. Lindqvist. Reply 1 to confirm, 2 to reschedule."
Tom replied 1
Cancellations refilled
The Waitlist
When a patient cancels, Naamo texts the next person who fits the time, holds it for 15 minutes, and books on their YES. The chair never stays empty twice.
One at a time15-minute holdBooks on YESYour team is told
A slot just opened
Tuesday 3:00 PM · 45 min Maria K. cancelled by text at 9:41 AM
4 on the waitlist Offering now
Naamo · text9:42 AM
Hi Jordan, it's Carmel Physical Therapy. A session opened Tuesday at 3:00 PM — reply YES to take it. It's held for you for 15 minutes.
Jordan M.9:49 AM
YES 🙌
Booked from the waitlist
Tuesday 3:00 PM · Jordan M. Confirmation sent · Jordan's Friday session moved · your team told in Slack
Filled in 8 minutes Nobody else was texted
A person when it matters
Hand-over & Copilot
Anything clinical, anyone who asks for a person, anything unusual — Naamo hands over with the whole conversation, and tells your staff what to do next.
Take over anytimeNext best actionVerifiable sourcesNothing clinical by AI
LIVE
Listening to active call
04:12ELAPSED
Refill request
Patient said
"I'm out of my blood pressure pills and the pharmacy says they need the practice to call it in. Can you do that today?"
Next best actionfor Dana
Hand the call to Dana — clinical request
Confirm the refill with Dr. Patel
Text Linda the pickup time
Note it in the chart
Sources3 references
Refill policy §2 Practice handbook
Linda Jensen Patient record · 2 visits
Whole conversation 4 messages · attached
Actionable insights
Practice Intelligence
See what every call and message did for the practice: visits booked, after-hours enquiries, no-shows prevented, and where patients get stuck.