Pricing

Simple pricing that grows with you.

Start free with $50 in credits. Business starts at $379 a month for your practice — every feature, unlimited teammates, and you see exactly what every call and message used.

  • No card to start
  • No seat fees
  • Unused credits roll over
  • Cancel any time

Free

Try Naamo with your real patients and team.

$0/ month
$50 in credits, free25,000 credits to start
Start free
  • No card, no sales call
  • Every feature and channel
  • Credits never expire

Business

Most popular

For practices that run their front desk on Naamo every day.

$379/ month
Starting at $379 a monthPer practice · every feature · unlimited teammates
Start with Business

Everything in Free, plus:

  • A Naamo phone number included
  • Unlimited teammates, one shared credit pool
  • Unused credits roll over to next month
  • Top up anytime, or auto top-up with a monthly spending cap

Enterprise

For larger organizations with many teams.

Custom
A plan sized to your teamWrite to [email protected]
Contact Naamo

Everything in Business, plus:

  • Its own workspace and login for every team member
  • Credits per member with spending caps — members can top up on their own card
  • Routing on one shared number to the right person
  • Volume credit pricing and invoicing
  • Security review, data agreement and onboarding
How credits work

Big numbers, real work, no surprises.

One pool for the whole team

Every teammate, channel and co-worker task draws from the same monthly credits. Add as many people as you like — there are no seat fees.

Pay for work that's done

Each action uses what it actually costs, and you can see it. A co-worker task that fails uses nothing, and a long report never costs more than 3,500 credits.

Credits that don't vanish

Unused plan credits roll over to the next month. Free credits and top-ups never expire.

No surprise cut-offs

You're told at 80%, 90% and 100%. Top up any time or set an automatic top-up with a monthly cap — and Naamo finishes the conversations it's in before handing new ones to your team.

What a credit buys

500 credits = $1. Each action uses what it actually costs, so these are typical amounts.

All prices in US dollars.

Credits used by each action
ActionCredits
Customer conversations
Answer a patient question (text, WhatsApp, Messenger, web chat)about 20
Reply that books, reschedules or updates somethingabout 120
Sensitive reply (refunds, complaints), handled by our most careful modelabout 200
Phone call answered by Naamo, per minute (on a Naamo number)about 120
Text message sent from a Naamo number (US), per segment12
Voice note transcribed, per minute20
Co-worker tasks
Quick co-worker request (answer, look-up, draft)about 160
Flyer or graphic with imagesabout 1,100
Web research with sourcesabout 1,000
Long report, Word + PDF3,500
Image175

WhatsApp's own message fees are billed by Meta to your WhatsApp Business account. Co-worker tasks that fail don't use credits.

Questions

Before you choose.

Anything else? Write to [email protected] — or see what Naamo does.

Yes, we sign a Business Associate Agreement with healthcare practices before any patient data flows.

Get started

Never miss a patient again.

Hear Naamo answer right now, or book a demo. You get an instant confirmation the moment you ask, and a person follows up within one business day.

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