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Naamo for auto repair shops

"Is my car ready?" answered without pulling anyone off the lift.

Half of a shop's calls are status checks and bookings. Naamo answers them, looks up the job, books the appointment and texts the customer when the car is ready, so your service writer can write service.

What Naamo does for auto repair shops
01Answers every call, including the 31% that come in after close, and books the drop-off.
02Looks up the job and tells the customer where their car is, when you give Naamo access to your shop system.
03Texts "your car is ready" and takes the pickup time, instead of your writer dialling ten people.
04Quotes what you've approved it to quote (oil change, tires, diagnostics) and books everything else as an inspection.
05Captures year, make, model, mileage and the symptom before the customer ever reaches the counter.
06Hands warranty disputes and anything heated to a person, with the whole conversation attached.
What the phone costs a repair shop
23%
of calls to repair shops go unanswered during business hours
31%
of calls arrive after the shop has closed
$650
average repair order, so every unanswered call is a $650 ticket at risk
Also available

Also available: Naamo Co-worker for your internal team

Naamo for other businesses
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