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Naamo for HVAC, plumbing & electrical

If it's holding on to a ladder or the phone, the ladder wins. Naamo takes the phone.

The no-heat call comes at 9 pm, the burst pipe on Sunday. Naamo answers every one, tells emergencies from routine jobs, books the window, and texts the customer when the tech is on the way. Your dispatcher stays a dispatcher.

What Naamo does for hvac & plumbing
01Answers after-hours and overflow calls, and tells a no-heat emergency from a maintenance booking.
02Books into your calendar with the arrival window, and texts the customer when the tech is on the way.
03Asks the questions your dispatcher asks: address, system type, what it's doing, gate code.
04Quotes only what you've approved (diagnostic fee, maintenance plan) and never a repair price it can't know.
05Texts back every missed call within seconds, so the customer isn't already calling the next company.
06Hands anything about an active job or an angry customer straight to a person, with the summary.
What a missed call costs a service company
27%
of calls to home-service businesses go unanswered
Source: Invoca
35–40%
of calls arrive after hours, when the owner is the only one answering
$450 / $7,500
average HVAC service call and average install, so the unanswered call may be either
Also available

Also available: Naamo Co-worker for your internal team

Naamo for other businesses
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Hear Naamo answer right now, or book a demo. You get an instant confirmation the moment you ask, and a person follows up within one business day.

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