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Naamo for home care agencies

Families call after work. Naamo answers, so the care conversation starts with you.

The daughter looking for care for her father calls in the evening, from the hospital parking lot, and chooses the agency that picks up. Naamo answers, listens, books the assessment with your care coordinator, and keeps caregivers and families updated by text.

What Naamo does for home care agencies
01Answers every family inquiry, day or night, explains your services and hours, and books the in-home assessment.
02Takes the referral details (who needs care, where, when, who to call back) and opens it for your coordinator.
03Texts caregivers and families about schedule changes, and takes their replies.
04Answers the routine questions: service areas, what's included, how billing works, which insurances you accept.
05Hands anything about a person's condition or medication to your staff immediately, with the summary.
06Your coordinators can ask Naamo in Slack or Teams for today's open shifts or a family update draft.
Naamo answers and books; it does not give medical advice. Anything about a client's health, medication or condition is handed to your staff. Agencies that handle protected health information should talk to us about the agreements they need before Naamo takes those conversations.
What gets lost when nobody answers
The inquiry
Families call several agencies in one evening and go with the one that answered and listened.
The shift
A caregiver running late or a family cancelling at 7 am needs a reply now, not when the office opens.
The coordinator's day
Every status call that lands on your scheduler is time not spent on care plans and staffing.
Also available

Also available: Naamo Co-worker for your internal team

Naamo for other businesses
Private practicesThe AI front desk for private practices.Salons & barbershopsEvery call, text and Instagram DM answered, even mid-colour.Cleaning companiesThe first call decides who gets the client. Naamo makes sure it's you.Auto repair shops"Is my car ready?" answered without pulling anyone off the lift.HVAC & plumbingIf it's holding on to a ladder or the phone, the ladder wins. Naamo takes the phone.Law firmsEvery potential client reaches a calm voice, and every consult lands on the calendar.Marketing agenciesAn AI coworker for the agency, and an AI receptionist you can offer every client.General contractorsYou're on site. Naamo is on the phone.SaaS companiesSupport that resolves, a coworker that ships the deck, no seats to buy.Financial servicesClients get answers in minutes. Decisions still get made by you.Medical & wellnessAppointments booked, questions answered, nothing medical decided by a machine.Hiring & staffingCandidates answered in minutes. Interviews booked. Recruiters recruiting.Insurance agenciesQuotes requested, claims started, policy questions answered, agents freed.
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