Letting customers book appointments in chat — and on the phone

Customers pick a time on WhatsApp or by calling, and it lands on your calendar. No phone tag.

Connect your calendar

In Integrations, connect Google Calendar or Microsoft Outlook. Naamo checks it before offering a time, so it never books over something already on your schedule.

Set your hours and time zone

In Settings, set your opening days, hours, time zone, and where customers should come. Naamo always says times in your time zone and names it — useful when customers write from another country.

What happens when a customer asks

• The customer asks for an appointment — in a chat or on a call.
• Naamo asks for what is missing (the service, the day, the time) and confirms it back.
• It books the slot, gives the customer a reference, and adds the event to your calendar within a minute.
• 24 hours before, the customer gets a reminder and can reply to confirm or reschedule — in the same conversation.

Keep control

You can switch booking off at any time, or pause the built-in “Appointment booking” automation. Every booking appears in Appointments and in the customer's conversation, with who booked it.